Refund policy

Welcome to THE NATIVITY, where we celebrate the beauty and sustainability of linen. We understand that purchasing linen garments online may sometimes result in the need for a return or exchange. Our policy is designed to ensure a seamless and satisfactory experience for our valued customers.

Exchange Option

Availability: If you prefer to exchange your linen garment for a different size, color, or style, please mention this when you initiate the return. Exchanges are subject to stock availability.

Exceptions

Final Sale Items: Items marked as final sale are not eligible for return or exchange. Please consider your purchase carefully when buying final sale items.

Care and Handling: Given the natural qualities of linen, we cannot accept returns on garments that have been washed, altered, or damaged after delivery. We recommend following our care instructions to maintain the beauty and longevity of your linen garments.

At NATIVITY, our commitment is to ensure your complete satisfaction with our linen garments, just as we cherish them. Should you have any inquiries or require assistance, our dedicated customer service team is always ready to support you.